1. Provider
These Terms and Conditions apply to digital products and related services offered by:
Mirko van Anken, trading as MvA Marketing
Kaestnerstr. 9, 49406 Barnstorf, Germany
Email: [email protected]
Telephone: +49 5442 91180
2. Scope
These Terms apply to purchases of our standard digital products, including ebooks, guides, templates, prompt packs, training materials, software-related resources and access to digital membership content.
Additional or different terms may apply to custom-made products, individually configured GPTs, consulting, coaching or done-for-you services. Any individual scope, price, delivery schedule, revision terms and refund conditions will be stated in the relevant offer or agreement.
The terms of the checkout platform used for a transaction may also apply to the checkout, payment and refund procedure. Mandatory consumer rights are not excluded.
3. Offer and contract formation
Product descriptions on our websites invite customers to place an order through the identified checkout platform. Before ordering, customers can review the product description, price and other information presented by the platform.
The contract is formed in accordance with the checkout flow and confirmation provided for the particular transaction through WarriorPlus, JVZoo or ClickBank. The customer receives an electronic order confirmation from the relevant platform or associated provider.
The language of the contract is English unless expressly agreed otherwise. Customers are responsible for saving the offer description, order confirmation and these Terms for their records.
4. Prices and payment
The applicable price is displayed before the customer submits the order. Taxes, currency conversion and payment details are shown or handled according to the checkout platform and applicable law.
Payments are processed through WarriorPlus, JVZoo or ClickBank using the payment methods offered by the relevant platform, which may include PayPal or Stripe. We do not collect full payment-card details through our own website.
5. Digital delivery
Unless otherwise stated, products are delivered digitally and no physical item is shipped. After successful payment, the customer normally receives immediate access through a download page, email, account or membership area.
The customer must provide an accurate email address and check spam or promotions folders. If access information is not received within a reasonable time, the customer should contact us and provide the order number and purchasing email address.
Delivery may depend on the continued availability of third-party platforms. Temporary maintenance, security measures or events outside our reasonable control may delay access. We will take reasonable steps to restore or provide access where we are responsible for fulfilment.
6. Technical requirements
Customers are responsible for a suitable internet connection, current browser, compatible device, PDF reader and any third-party account clearly identified in the product description. Custom GPT products may require access to an eligible OpenAI service or account. Features, availability and pricing of third-party services are controlled by their providers and may change.
7. Accounts and membership access
Login details are for the purchasing customer only unless the product licence expressly permits additional users. Customers must protect credentials and may not sell, share or publish access details.
We may temporarily suspend access where reasonably necessary to investigate fraud, unauthorised sharing, a security incident or a material breach. We will not limit mandatory rights relating to access to purchased digital content.
8. Licence and intellectual property
Unless a product expressly includes PLR, resale, commercial-use or other expanded rights, the customer receives a limited, non-exclusive, non-transferable licence to use the product for personal or internal business purposes.
Without express written permission or an applicable licence, customers may not:
reproduce or distribute the product to others;
resell, sublicense, rent or commercially share it;
publish protected downloads, prompts, access links or membership credentials;
remove copyright, trademark or ownership notices;
claim our content as their own; or
use the product to create a substantially identical competing product for redistribution.
Where a separate licence accompanies a PLR, resale-rights, template or commercial-use product, that specific licence controls in the event of conflict with this section.
9. Customer content and third-party rights
Customers remain responsible for information, prompts, images, trademarks, files and other materials they provide or use. Customers must have the necessary rights and must not use our products to infringe intellectual property, privacy, publicity or other rights, or to engage in unlawful, deceptive or harmful activity.
10. Educational nature and no income guarantee
Our products provide educational information, tools and practical resources related to online marketing, product creation, email marketing, traffic and similar business topics. They do not constitute legal, tax, investment or financial advice.
We do not guarantee income, sales, leads, traffic, rankings, platform approval or any particular business result. Outcomes depend on factors including the customer’s skills, implementation, offer, audience, market conditions, platform rules, time, budget and decisions.
11. Updates and third-party changes
We may correct errors, improve content and make reasonable updates. Unless lifetime updates are expressly promised, a one-time purchase does not create an unlimited obligation to provide future versions, new bonuses or ongoing support.
Third-party platforms such as OpenAI, WarriorPlus, JVZoo, ClickBank, WordPress, Systeme.io and social networks may change or discontinue features. We are not responsible for independent third-party changes, but this does not affect mandatory rights where our digital product itself fails to conform to the contract.
12. Support
The support included with a product is described on the relevant sales page or inside the product. General product-support requests may be sent to [email protected]. Support does not include individual business consulting, technical work on a customer’s systems or custom content creation unless expressly included.
13. Voluntary 30-day money-back guarantee
Unless a different guarantee is clearly stated before purchase, our standard digital products are covered by a voluntary 30-day money-back guarantee. A request must be made within 30 calendar days of the original purchase date through the platform used for the purchase or through the support channel identified for the offer.
WarriorPlus, JVZoo or ClickBank may process the request directly or forward it to us. The platform’s identity and transaction-verification procedures apply. Customers should provide the order number and purchasing email address.
After a full refund, the customer’s licence and access rights end. The customer must stop using the refunded product and delete downloaded copies, except where retention is legally required.
The voluntary guarantee does not apply to custom-made products, individually configured GPTs, personalised services or done-for-you work created according to a customer’s specifications. Any different terms for those services will be disclosed before purchase. This exclusion does not limit mandatory statutory rights.
14. Statutory cancellation and conformity rights
Consumers may have a statutory right to cancel a distance contract. For digital content supplied immediately, that right may expire early only where all legal conditions are met, including the consumer’s express consent to begin performance before the cancellation period ends and acknowledgement of the resulting loss of the cancellation right.
The separate Cancellation Policy applies. Statutory rights relating to defective or non-conforming digital products remain unaffected by the voluntary guarantee.
15. Liability
We are liable without limitation for intent and gross negligence, injury to life, body or health, liability under mandatory product-liability law, and guarantees expressly assumed by us.
For slight negligence involving a material contractual obligation, liability is limited to the foreseeable damage typical for the contract. A material obligation is one whose performance is necessary for proper fulfilment of the contract and on which the customer may normally rely. Otherwise, liability for slight negligence is excluded to the extent permitted by law.
Nothing in these Terms excludes or restricts liability where exclusion or restriction is prohibited by mandatory law.
16. Third-party links and services
Links and references to third-party offers are provided for information or as affiliate recommendations. Third parties control their own products, terms, prices, availability, refunds, data processing and customer support. A customer purchasing a third-party product enters into the applicable arrangement with the provider identified at checkout.
17. Changes to these Terms
The version available when an order is placed applies to that transaction. We may update these Terms prospectively for future transactions or where necessary because of legal, security or service changes. Changes do not retroactively remove accrued rights or materially reduce a customer’s existing contractual rights without a lawful basis.
18. Governing law and jurisdiction
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the customer is a consumer habitually resident in another country, this choice does not deprive the customer of mandatory protections provided by the law of that country.
For merchants, legal entities under public law or customers without a general place of jurisdiction in Germany, the competent courts at our place of business have jurisdiction to the extent permitted by law. Statutory consumer jurisdiction rules remain unaffected.
19. Severability
If a provision is invalid or unenforceable, the remaining provisions remain effective. The invalid provision is replaced by the applicable statutory rule. This does not shift the burden of proof to the customer or restrict statutory rights.
20. Contact
Questions about these Terms may be sent to:
Mirko van Anken, trading as MvA Marketing
Kaestnerstr. 9, 49406 Barnstorf, Germany
Email: [email protected]